Enter your search term here...
New support ticket
Check ticket status
Frequently Asked Questions
On-Camera Meteorologists (OMCs)
How do I request an on-camera meteorologist (OCM) to speak at an event?
I’d like to compliment an OCM.
I’d like to share feedback about an OCM.
I’d like to purchase the same gear that the on-camera meteorologists (OCMs) wear in the field.
No Local Weather
DirecTV or DISH Local Weather Apps
Audio/Closed Captioning Issues
Why does The Weather Channel cover climate change?
Why does The Weather Channel name winter storms?
I’d like to share feedback about a specific show.
I’d like to suggest an idea for a show.
How do I send in my personal videos/images of severe weather for TWC's consideration for coverage?
See all 7 articles
Can I buy The Weather Channel apparel?
I’d like to request a photo and/or autograph.
I’d like to share feedback about a specific ad or about TWC’s advertising overall.
I’d like to request a tour of The Weather Channel studios/facilities.
I’d like to request an internship.
The Weather Channel App (Only On TV): Roku & Amazon Fire TV
Is the app free?
Can I watch severe weather updates after my 10-minute free trial period?
What if I do not see my cable provider as an option?
Having to authenticate multiple times?
Help Desk Software