Customer Feedback

Getting Started 0

On-Camera Meteorologists (OMCs) 4

• How do I request an on-camera meteorologist (OCM) to speak at an event?
• I’d like to compliment an OCM.
• I’d like to share feedback about an OCM.
• I’d like to purchase the same gear that the on-camera meteorologists (OCMs) wear in the field.

Technical Issues 3

• No Local Weather
• DirecTV or DISH Local Weather Apps
• Audio/Closed Captioning Issues

Programming 7

• Why does The Weather Channel cover climate change?
• Why does The Weather Channel name winter storms?
• I’d like to share feedback about a specific show.
• I’d like to suggest an idea for a show.
• How do I send in my personal videos/images of severe weather for TWC's consideration for coverage?

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Marketing 2

• Can I buy The Weather Channel apparel?
• I’d like to request a photo and/or autograph.

Advertising 1

• I’d like to share feedback about a specific ad or about TWC’s advertising overall.

The Weather Channel OTT App 9

• Is The Weather Channel OTT app free?
• Can I watch severe weather updates after my 10-minute free trial period?
• What if I do not see my cable provider as an option?
• On what platforms can I find The Weather Channel OTT app?
• I want to watch The Weather Channel on my Apple TV. Why can't I?

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Other 2

• I’d like to request a tour of The Weather Channel studios/facilities.
• I’d like to request an internship.