Customer Feedback

Getting Started 0

On-Camera Meteorologists (OMCs) 4

• How do I request an on-camera meteorologist (OCM) to speak at an event?
• I’d like to compliment an OCM.
• I’d like to share feedback about an OCM.
• I’d like to purchase the same gear that the on-camera meteorologists (OCMs) wear in the field.

Technical Issues 5

• How do I get the local weather information on Local on the 8s?
• Why is Weatherscan no longer available for Comcast subscribers?
• I am experiencing audio/warning beeps or tones/close captioning issues.
• I’m experiencing problems/issues with The Weather Channel apps (local weather) on DIRECTV, DISH, AT&T, CenturyLink or Comcast.
• I am seeing national weather information instead of my usual local weather information either during Local on the 8s or at the bottom of the screen.

Programming 7

• Why does The Weather Channel cover climate change?
• Why does The Weather Channel name winter storms?
• I’d like to share feedback about a specific show.
• I’d like to suggest an idea for a show.
• How do I send in my personal videos/images of severe weather for TWC's consideration for coverage?

See all 7 articles

Marketing 2

• Can I buy The Weather Channel apparel?
• I’d like to request a photo and/or autograph.

Advertising 1

• I’d like to share feedback about a specific ad or about TWC’s advertising overall.

Other 2

• I’d like to request a tour of The Weather Channel studios/facilities.
• I’d like to request an internship.

The Weather Channel App (Only On TV): Roku & Amazon Fire TV 3

• Is the app free?
• Can I watch severe weather updates after my 10-minute free trial period?
• What if I do not see my cable provider as an option?